GSJ works with firms in the professional services sector with a focus on implementing real change to their business development efforts and strategy to strive for sustainable profitable growth.
The second step in this process is Retain.
Following a successful acquisition strategy, Retain involves a process of easily onboarding your client and your approach to client account management to ensure ultimate client satisfaction (CX).
We offer a range of services to help your firm Retain the clients have you have worked hard for to Acquire. These include:
100-day client onboarding plan;
account management coaching;
account management strategy;
compliance and reporting training.