Blog
The importance of creating “relationship value” with your clients
“Relationship Value” exists between you and your client if you provide your client with an economic benefit, a technical benefit, a service benefit and a social benefit. In this article, we look at these in more detail and provide our top tips on the ways professional services firms can create and enhance the Relationship Value they have with their clients.
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Happy New Year: 2024 is a time to FOCUS
As your outsourced business development provider, at GSJ we will tell you it’s no longer the right time to be chasing the last of the Christmas feast that was; you need to FOCUS your business development efforts for 2024.
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5 tips to build a book of business in Asia
As a professional, building a book of business in Asia isn’t easy! Fortunately for you, the team at GSJ have over 30 years of experience building books of business in Asia, so here are our ”5 tips on how to build a practice in Asia”.
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5 ways you can immediately add value to your client's business
We all get it: “Value” is created from your client’s experience interacting with you. QED, if you want to differentiate yourself from the crowd, then you need to be providing a better client experience (CX) than your competitors. But that’s easier said than done.
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A simple 3-step guide to winning new business
Winning new business can be as simple as the process of “Meet”, “Talk” and “Act”. Provided you not only follow this simple 3-step plan, but also continually act on it, you should find yourself winning new business from your clients!
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Grow a profitable practice with “zero sum business development days”
Adapting and applying a “zero sum days philosophy” to your business development projects is one sure-fire way to ensure you stay one step ahead of your competitors.
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Learning the R.U.L.E.S
Given the intense nature of professional services firms, the concept of “the R.U.L.E.S” seems a fair and equitable profitability measure. But: Are the RULES the most appropriate measurement of a professional services firm’s profit or loss?
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The three noble horsemen of private practice: ‘finders, minders and grinders’
When I first started working in private practice back in the mid-1990s, there were what was then commonly known as the Three Noble Horsemen of private practice: ‘The Finders, The Minders and The Grinders’. And then we introduced the ‘balance scorecard’.
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